When installing LoanAce on Windows Vista

Please remove previous failed installations of LoanAce using the steps at the bottom before continuing.

Note that the default Vista security policy requires Administrator permission for one LoanAce component to install properly

The component enables the select boxes (dropdowns) on the forms, and is required.

To uninstall previous versions of LoanAce:

1. Click on the menu button (what used to be the Start button)
2. Click on Control Panel
3. Under Programs, click on Uninstall a Program
4. Select LoanAce and click Uninstall/Change or simply double click on LoanAce
5. Select 'Remove completely' (loan files will not be touched)

   The uninstaller might hang for a long time but we have found that after a couple minutes you can ignore the "Change Program" screen (just leave it open for now) and go on with the new installation

6. Go back to LoanAce.com/Download and follow the instructions to install