Frequently Asked Questions

About LoanAce


• Credit Vendors in LoanAce


• LoanData Folder


• Privacy Concerns


• Why is LoanAce Free


Product Overview


• LoanAce PRO Features


• PRO vs. Standard Comparison Chart


• TEAM


Downloading LoanAce


• Installation Instructions


• System Requirements


• User Guide Download


Basic Tasks


• Adding Attachments to Loan Files


• Creating Templates


• Disclosures and State Specific Forms


• Import and Export Files


• Ordering Credit Reports


• Ordering Insurance, Appraisals, and Title/Escrow


• Settlement Service Provider Template


• Transfer Files into LoanAce


• Updating Company Information

Sharing/Sending Files


• E-mailing LoanAce Files


• Send a PDF File


• Share and Edit LoanAce Files Remotely


• Share Files in the Same Office


EZORDER


• About EZORDER


• Become an EZORDER Vendor


• Ordering with EZORDER


Print Functions


• Changing Font Size on Forms


• Legal Size 1003 Print Options


• Printing Forms


Troubleshooting/Support


• Auto-Updates


• Contacting Support


• LoanAce is Not on My Desktop


• Missing Loan Files


• Select/Drop down Options not Functioning Correctly


• Installation Error Messages


• Error: Microsoft.mshtml Needs to be Installed in the Global Assembly Cache


• Error: Index out of Range Error


• Error:dfsvc.exe needs to close